WHAT
WE DO
Strategy
We help you to simplify and focus on the things that will differentiate your business and your brand. We consider what will create the most meaningful and lasting impact, and we make recommendations that will help to strengthen your market positioning.
Speak to us if you want to:
- Define (or redefine) your brand narrative
- Expand into new markets
- Take on a market leader
- Launch a product
- Strengthen the reputation of your senior leaders
- Tell a better story
Research
We help you to understand your stakeholders better so you can deliver more informed, meaningful and impactful communications. We create bespoke research designs, integrating qualitative and quantitative approaches, that carefully consider the needs of your business and your stakeholders.
Speak to us if you want to:
- Manage change within your
organisation - Strengthen your relationships with stakeholders
- Minimise the impact of an issue or crisis
- Identify and forecast trends in your industry
- Understand stakeholder perceptions and expectations
Stakeholder Engagement
We help you to build relationships with people who will have the most impact on your brand and business. We facilitate meaningful conversations, identify and capture opportunities that will have the greatest impact, and create narratives that will persuade others to think, feel and act positively about your brand and business.
Speak to us if you want to:
- Change the way people talk about your brand or business
- Develop relationships with influential stakeholders
- Launch a product
- Manage change within your organisation
- Strengthen the loyalty of your customers
- Improve your brand reputation
Issues & Crisis Management
We help you to plan for the worst, whether it’s a cyber-attack, product recall, customer backlash or a pandemic. We put processes in place to ensure that the impact on your brand and your business is minimal. We make sure that your senior leadership team and your employees feel confident in implementing a crisis management plan.
Speak to us if you want to:
- Train your spokespeople to better communicate with media
- Identify and plan for high likelihood, high impact scenarios
- Develop a plan for your senior leadership team to implement in the event of an issue or crisis
- Manage a current issue or crisis
- Minimise the sustained impact of a recent issue or crisis
Training
We help your staff communicate better through media training and our unique Communicate to Calm workshops – a bespoke program that integrates proven methods of de-escalation, so your employees feel more confident to calm any situation before it becomes an issue.
Speak to us if you want to:
- Prepare your team to communicate effectively with media
- Better understand the pressure points of your business and team
- Empower your team to guide situations towards a desired outcome
- Know how to de-escalate a situation in a calm and considered manner
Strategy
We help you to simplify and focus on the things that will differentiate your business and your brand. We consider what will create the most meaningful and lasting impact, and we make recommendations that will help to strengthen your market positioning.
Speak to us if you want to:
- Define (or redefine) your brand narrative
- Expand into new markets
- Take on a market leader
- Launch a product
- Strengthen the reputation of your senior leaders
- Tell a better story
Research
We help you to understand your stakeholders better so you can deliver more informed, meaningful and impactful communications. We create bespoke research designs, integrating qualitative and quantitative approaches, that carefully consider the needs of your business and your stakeholders.
Speak to us if you want to:
- Manage change within your
organisation - Strengthen your relationships with stakeholders
- Minimise the impact of an issue or crisis
- Identify and forecast trends in your industry
- Understand stakeholder perceptions and expectations
Stakeholder Engagement
We help you to build relationships with people who will have the most impact on your brand and business. We facilitate meaningful conversations, identify and capture opportunities that will have the greatest impact, and create narratives that will persuade others to think, feel and act positively about your brand and business.
Speak to us if you want to:
- Change the way people talk about your brand or business
- Develop relationships with influential stakeholders
- Launch a product
- Manage change within your organisation
- Strengthen the loyalty of your customers
- Improve your brand reputation
Issues & Crisis Management
We help you to plan for the worst, whether it’s a cyber-attack, product recall, customer backlash or a pandemic. We put processes in place to ensure that the impact on your brand and your business is minimal. We make sure that your senior leadership team and your employees feel confident in implementing a crisis management plan.
Speak to us if you want to:
- Train your spokespeople to better communicate with media
- Identify and plan for high likelihood, high impact scenarios
- Develop a plan for your senior leadership team to implement in the event of an issue or crisis
- Manage a current issue or crisis
- Minimise the sustained impact of a recent issue or crisis
Training
We help your staff communicate better through media training and our unique Communicate to Calm workshops – a bespoke program that integrates proven methods of de-escalation, so your employees feel more confident to calm any situation before it becomes an issue.
Speak to us if you want to:
- Prepare your team to communicate effectively with media
- Better understand the pressure points of your business and team
- Empower your team to guide situations towards a desired outcome
- Know how to de-escalate a situation in a calm and considered manner
